INTRODUCTION

NORTHLAND REGIONAL COUNCIL is undertaking this survey to understand residents’ impressions about the services and activities it provides. The survey is being conducted by an independent research consultant, Key Research, and you can be assured that your responses will remain confidential.

For most of the questions in this survey, you don’t need to have had direct experience with Northland Regional Council or its services. It’s about your impressions - which could be based on anything you’ve heard, read about or perhaps experienced yourself.

Just to be clear, this survey is about the regional council, not your local district council (being Whangārei, Far North or Kaipara).
Before you begin:
Are you, or is anyone in your household, an employee or elected member/councillor of Northland Regional Council?
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